Return to Help Index
|How to create an account|
|1) Click the "LOG IN" link at the top of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How to edit account information|
|Visit the "My Account" page for information on how to edit your account information.
|How much is shipping|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and prices.
|I forgot my password|
|Click the "LOG IN" link at the top of our site. Under the login box you'll see a link that says "Forgot your password?" Click here. The link will send an email to you with your password.
|How Do I Return My Product|
|Please see our "Return Policy" for more information.
|I Received The Wrong Product|
|If you feel that you have received the wrong product, please contact us at firstname.lastname@example.org within 72 hours of receiving the product.
|Please see our "Terms & Conditions" for complete details regarding our return policy.
|When Will My Order Ship|
|Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may visit the "My Account" page to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.